help....

[Mog]

help. was updating my account. it went a bit screwy on me, changed my username and said i'd edited my email address.

i know it has me now as Mogsue, but i can't get logged back in.

can one of the mods if they are still about, possibly fix my email address [e-mail] and have my password sent to me.

sorry for being an idiot.

Mog

[Mog]

and also, when i put Mogsue in as a user name.. also tells me it is not an existing user name

meh. i'll just create a new account. think it'll be easier.

[Young Grimwold]

*Does some technical behind the scenes stuff*

There should now be an email in your hotmail inbox with instructions for reactivating your account. If there isn't, then simply try logging in with the password rll26pl53j .

[Madmogsue]

Ah thank you so much!

[Young Grimwold]

No problem. I forgot to explain...

Mog said:

and also, when i put Mogsue in as a user name.. also tells me it is not an existing user name

...Mogsue became your account's Display Name (i.e. what we see when you post). Its username (i.e. what you use for logging in) was, is and always will be madmogsue! As you'll have noticed, I changed the display name to match the username, though you can of course change the Display Name again if you wish.

[Madmogsue]

Groovy.

thanks very much ^.^

[Young Grimwold]

A small notice for all users. In the past, if a member lost complete access to their character account by forgetting their password and losing access to the email address attached to the account, the Moderators could solve it by going into the account profile and changing the email address, as demonstrated in this thread. ProBoards® restrictions in the name of privacy mean that Mods can no longer do this. An example of how that affects things can be found here.

Therefore, to save embarrassment and frustration all round, please make sure that all your accounts always have up-to-date and accessible email addresses, and that your passwords, both for Surrounds and for your email addresses, are as unforgettable as possible. You can, if you wish, tell your Surrounds passwords to me or one of the other active Mods for emergency use: they can all be trusted, and I hope would say the same about me. ;D

As ever, if you have any queries, please let us know.

[Stiletta]

Heh, I've written down all my account passwords, so never again will I forget them

[Young Grimwold]

Just a reminder that Moderators are not able to alter email addresses and passwords for other members' accounts. You can still bribe us to try if you want: I'll get around to posting a list of accepted currencies and vouchers at some point.